Agentic commerce is moving, but human sales still pay the bills. Notes on Shopify agents, Amazon limits and what still converts.
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With work running on AI agents, my job had shrunk to deciding, approving and checking. Time isn’t the scarce resource any more. Judgement is.
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What shop owners say about AI: too many tools, uncertain costs and a need for safer systems. Notes from the everyday work of e-commerce.
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AI is making fake return claims cheap. Notes from running an e-commerce business on what merchants can check, and what evidence to ask for.
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How I realised my AI assistant was never the problem, and built DayBook, a human and AI agent workspace, to fix the real culprit: my own fragmented data feeds.
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Six months in, an AI team I work with every day. How I set the team up from a non-tech starting point, what the stack actually looks like, and the …
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After writing about comparative advantage, an email from VIA Institute made me take their character strengths survey again. Three tests across four years returned the same top five. These are …
ReflectionsArticlesHuman-agent workflows
An AI Agent Made Me a Birthday Song. The Model Wasn’t the Point.
Things have changed so much in 2026, with the birth of the AI agents. Who could have guessed that one of the most memorable gifts for my birthday this year …
We’ve been taught that success comes from fixing what we lack. But every hour patching a weakness is an hour not spent compounding a strength. Here’s the economist’s case for …