Agentic commerce is moving, but human sales still pay the bills. Notes on Shopify agents, Amazon limits and what still converts.
Agentic Commerce
Writing about what changes when AI agents become participants in how commerce is discovered, decided and carried out, based on experiments in my own work.
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Field NotesCommerce business
Why Shop Owners Are Still Hesitant About AI
by Yammie Pangby Yammie Pang 3 minutes readWhat shop owners say about AI: too many tools, uncertain costs and a need for safer systems. Notes from the everyday work of e-commerce.
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ArticlesCommerce business
The Refund Scam Got an AI Upgrade
by Yammie Pangby Yammie Pang 9 minutes readAI is making fake return claims cheap. Notes from running an e-commerce business on what merchants can check, and what evidence to ask for.
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SystemsArticlesHuman-agent workflows
I Didn’t Build Workers. I Built Agentic AI Colleagues.
by Yammie Pangby Yammie Pang 11 minutes readSix months in, an AI team I work with every day. How I set the team up from a non-tech starting point, what the stack actually looks like, and the …